1. Refund Policy
At TryWeb Solutions, we are dedicated to ensuring complete transparency and customer satisfaction when it comes to our cancellation and refund policies. We understand that circumstances may arise where you need to cancel or seek a refund, and we have outlined our terms below to guide you through the process.
2. Cancellation Policies
Valid Cancellation: A cancellation request will only be considered valid after receiving confirmation from the respective department and management of the company. We take this step to ensure that your request is properly acknowledged and processed.
Advance Notice: We kindly request that you make your cancellation request well in advance. The responsible person or department authorizing the cancellation must respond, and once the necessary approvals are in place, we will proceed to resolve the matter as promptly as possible.
Project Execution: Cancellation requests will only be accepted if the project execution has not yet commenced. Please note that external factors, such as low website traffic caused by third-party services like development and hosting, are beyond our control, and we cannot be held responsible for such instances of low traffic.
3. Refund Policies
Commitment to Service: We understand that when you pay for a service, you are committing to it. We stand by our commitment to provide the service you’ve requested, and our team is available around the clock to support you throughout the project and even after its completion. If issues arise during project execution or if your website experiences a drop in traffic, rest assured that our team will work tirelessly to get everything back on track.
Refund during Project Execution: Once a project is in the execution phase and it does not yield the expected results in terms of ranking or performance, we cannot entertain requests for a refund of fees. We are dedicated to ensuring the success of your project and will work diligently to address any concerns or issues that may arise.
Additional Services: We regret to inform you that we cannot process requests for refunds from the client. However, we acknowledge the importance of your project and apologize in advance if any negative outcomes occur. It’s worth noting that websites may require maintenance or additional services at a later stage, even if they were not initially listed during the construction phase. These additional tasks could incur extra charges beyond the initial project cost, but rest assured, we would have provided these services if requested.
We appreciate your understanding of our policies, and we are here to support you throughout your project journey. If you have any questions or require further clarification, please do not hesitate to reach out to our team. Your satisfaction is our priority, and we are committed to delivering high-quality services and support.
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